Unit III Essay Example | Topics and Well Written Essays - 750 words

Unit III - Essay Example Aside from the willingness and determination of each group to lead the store, language barriers and racial differences are often considered to be the major causes of internal conflicts between the American and Japanese employees. (Sherman, Fefer, & Ah Pak, 1991) Communication problem that exists between the two parties often creates organizational problems that are difficult to solve. Given that most of the Americans are less eager to learn about the Japanese language and vice versa combined with the lack of cultural knowledge about the other race, the Americans and the Japanese employees has divided themselves into two major groups. Since the end of World War II, Japanese had spent a lot of time and effort learning about the cultural differences, business approaches, and technology that are available in other countries in order to rebuild the economic foundation in Japan. (De Mente, 1993: 1) Aside from being aware of the American’s typical straight-forward approach at work, most Japanese are also aware that the Americans require them to maintain an eye contact when they communicate with one another. (Tominaga, 2008) Even though some of the Japanese employees have tried to use the American-style management, not all American-style management had been successful in Japan due to the â€Å"unwritten business principles that are considered to be an integral part of the Japanese culture†. (De Mente, 1993: 2) Most Americans are aware of the typical business practices in Japan such as the need to bow when greeting a Japanese businessman, the need to establish a good rapport with the Japanese workers, and the ritual of exchanging business cards during the first meeting or prior to a business discussion. (Tominaga, 2008) However, very few of the American employees know very little facts and information about the culture behind a

Memo and Email Article Example | Topics and Well Written Essays - 750 words

Memo and Email - Article Example Although organizations benefit a great deal from the use of email services for correspondences, there has been a growing concern regarding the misuse of email services, which are proving costly to organizations. Evidences across organizations show that emails are increasingly at risk of misuse by malicious employees. The increased misuse of company emails has seen a rise in employers firing their workers now and then. Current estimate shows that more than a quarter of employers have fired their employees for e-mail misuse. For instance, PNC Bank recently fired Norma Yetsko and Heidi Arace for sending offensive jokes on companys email (Morales 3). The Management of PNC Bank claimed that the two of its employees violated the company policy by misusing the company emails by sending offensive jokes, which were not only defamatory, but also landed the company into a lawsuit. MacDonald Dettwiler Company also fired two of its employees, Nicolas Di Vito and Alastair Mathers for sending offen sive emails depicting the sexual gymnastic of a female co-worker who is overweight. The offensive email resulted in a lawsuit in which the offended woman jointly sued the company and the two employees for defamation (Morales 3). These among other incidences shows how misuse of company email can be costly to a company. In both cases, the email misuse by the employees dented the image of the two companies and resulted in a civil liability. The email risks that happened at MacDonald Dettwiler Company and PNC Bank can happen in any company at any time. Therefore, to prevent the occurrence of email misuse by employees, it is critical for the management to create guidelines that define how emails are used in the organization. Creating email guidelines will be of great benefit to the company since it will ensure that the companys staff uses emails professionally thereby protecting the professional image of the